Saturday, August 9, 2008

Customers you love to hate

Through the years I've worked for countless customers of all backgrounds, shapes and sizes. Normally most people are wonderful to work for but on rare occurances once in a great while I run into one of these types. I've compiled a list for your enjoyment.

The time squeezer
You arrive and they show you a full days work that needs to be done. Then they tell you after you get started that they have an appointment and need to leave in 2 hours.

The clock watcher
Every 15 min. you hear “So.. how’s it going?” (In other words, are you done yet?)

The penny pincher
You tell them the light was 20 bucks you bought for them and they say “But the receipt says $19.96.”

The good enough guy
“Don't worry about it being perfect, “It’s good enough”. Then when you hurry to finish for them you hear “Why is this piece ¼” higher than this piece?”.

The nitpicker
While your working they are over your shoulder asking “Why is this like this, or why is that like that?” (Because it isn't done yet)

The free loader
After you’re finished and the bill is paid, they ask if you can do one tiny little job “While you’re here” and it ends up taking an extra 30 min. making you late for the next customer.

The sob story
After you quote them a price you hear "My dad / father etc. is in the hospital and we have no insurance and (Sniff)"

The know it all
"Wouldn't it be easier / faster / better if you… "I would of done the job myself, but I just don't have the time". (But you shore have the time to try to speed me along with your suggestions)

The Cold feet guy
You get there to do the job and then all of a sudden all they want you to do is look at everything again and give more estimates.

The do it yourselfer freeloader
They will call to see if they can find out how to fix something with no intention of paying you anything to come out and do it for them.

The Price Shopper
They call and ask what you charge and sound really put off. Then they call back in 2 weeks sounding real sweet and asking how soon you can start because they found out your the cheapest after calling 20 different places.

Dr. Jeckle & Mr. Hyde
Everything is wonderful, beautiful, couldn’t be better until…. you hand them the bill.
Then it’s “What the f&%$!” “50 dollars for that?” “How come it’s so d#%& expensive!?!”

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